Karamba Terms and Conditions

Welcome to Karamba Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide at Karamba Casino. By registering an account, completing a Karamba login, or using our platform in any way, you agree to be bound by the terms set out below. We ask that you read this document carefully before you start playing, as it explains your rights and obligations when using our online casino.

Who We Are

Karamba is operated by White Hat Gaming Limited under licence from the brand owner, Karamba Limited. We hold a licence issued by the UK Gambling Commission (account 52894, licence 052894-R-329546-007) and are also licensed by the Malta Gaming Authority (MGA/B2C/370/2017). Since 2005, we have provided our players with a secure and regulated environment for online gaming. We are committed to operating in full compliance with applicable gambling regulations in the markets we serve, including the United Kingdom, Canada, New Zealand, Brazil, Chile, Finland, Norway, and Austria.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years old, or the legal age for gambling in your jurisdiction, whichever is higher. When you register for Karamba casino online, we require accurate personal information, including your full name, date of birth, and contact details. You may only hold one account with us at any time. We reserve the right to verify your identity and address before processing your first withdrawal, and we may request supporting documentation at any stage of your relationship with us.

• We require you to provide truthful and complete registration information
• We may suspend or close accounts that contain false or misleading details
• You must keep your Karamba casino login credentials confidential
• We are not liable for losses resulting from unauthorised access caused by your failure to protect your login details

Deposits and Withdrawals

At Karamba, we accept a wide range of payment methods, including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Trustly, Klarna, Interac, PIX, and bank transfers, among others. Our minimum deposit is £10 or €10 depending on your currency, and the same minimum applies to withdrawals. We do not charge deposit or withdrawal fees.

Our withdrawal policy operates on a closed-loop basis, meaning that we return your funds to the same method you used to deposit, wherever possible. Withdrawal limits at Karamba Casino are set at £5,000 / €5,000 per week and £7,000 / $7,000 per month, though some accounts may not have a weekly cap applied in GBP. A maximum win limit of €250,000 per spin or game round applies across our games. Amounts exceeding your monthly limit will be returned to your account balance and must be requested again in the following period.

We typically review and approve withdrawal requests within 24-48 hours. Once approved, e-wallet payments are usually processed within 12-24 hours, card payments within 2-3 business days, and bank transfers within 3-10 business days. We may request identity and address verification before releasing your first payout.

Bonuses and Promotions

We offer a variety of promotions, including our Karamba casino bonus for new players. Our welcome bonus in the United Kingdom includes a 100% matched first deposit up to £100, along with 20 bonus spins on Big Bass Splash, subject to a minimum deposit of £10. No Karamba promo code is required to claim this offer. Wagering requirements of 35x apply to bonus funds, and you must complete these within 30 days. Spin winnings are credited as bonus funds, capped at £100, and must be used within 24 hours.

We have also run wager-free promotions, where depositing and wagering £20 on slots or Slingo unlocks 20 bonus spins on Play'n GO slots, with winnings capped at £20 and spins valid for ten days. Our Canadian players may receive 100% up to C$750 plus 200 extra spins, while New Zealand players can enjoy 100% up to NZ$1,000 plus 150 extra spins. In other markets, we offer 100% up to $200 plus 20 extra spins. Please note that deposits made using Skrill or Neteller do not qualify for our welcome offer.

From time to time, we provide additional Karamba free spins promotions, such as 40 extra spins on Book of Dead, 40 extra spins on Wolf Gold, and 20 extra spins on Play'n GO titles. We also run regular reload offers and free spin campaigns for our registered players. All bonus codes and promotional terms are subject to change, and we reserve the right to amend or withdraw any offer at our discretion.

Our Games and Software

Karamba Casino features more than 4,000 games, including over 1,000 slots, 60+ live dealer games, and 165+ jackpot titles. We work with leading providers such as NetEnt, Play'n GO, Pragmatic Play, Evolution, Ezugi, Big Time Gaming, Nolimit City, and many more, totalling 129 studios. Our Karamba slots selection includes Megaways titles, classic slots, and progressive jackpots, while our Karamba live casino offers blackjack, roulette, baccarat, poker, dice, bingo, and live game shows.

We do not currently offer a downloadable Karamba casino app; instead, our platform is fully optimised for desktop and mobile browsers, allowing you to enjoy Karamba casino mobile play directly through your device's browser. We continually update our game library and reserve the right to add, remove, or modify games at our discretion.

Responsible Gambling

We take player protection seriously and provide tools to help you manage your gaming activity, including deposit limits, self-exclusion options, and reality checks. If you feel your gambling has become a concern, we encourage you to contact our support team, and we will assist you in setting appropriate limits or excluding yourself from our platform.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, or any misuse of our bonuses and promotions. In such cases, we may withhold winnings obtained through prohibited means. You may also close your account at any time by contacting our customer support team.

Customer Support

Our team is available 24/7 through live chat, email, and our contact form to assist with any questions regarding your account, deposits, withdrawals, or Karamba bonuses. You can also reach us at karamba@gamingcustomersupport.com. We provide support in English, Spanish, Portuguese, Finnish, French, and Norwegian, and our FAQ section covers common questions about Karamba casino no deposit offers, verification, and payment processing.

Limitation of Liability

We strive to ensure our services operate smoothly at all times; however, we do not guarantee uninterrupted access to Karamba casino online and are not liable for losses arising from technical failures, third-party payment issues, or events beyond our reasonable control. Your use of our services is at your own risk, and we recommend that you gamble responsibly and within your means.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page regularly. Continued use of Karamba after any changes constitutes your acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the jurisdictions under which we are licensed, including the United Kingdom and Malta. Any disputes arising from your use of our services will be handled in accordance with the applicable regulatory framework and our internal complaints procedure.